Contact Us | Site Map | En Español

Safelite AutoGlass. We come to you. 1-877-504-5822
About Safelite

Press Releases

Safelite CEO Earns Regional Entrepreneur Award

COLUMBUS, Ohio – July 6, 2012 – Ernst & Young has given Safelite AutoGlass® President and CEO Tom Feeney the 2012 Entrepreneur of the Year Award in South Central Ohio and Kentucky in the turnaround category. The awards program was created by Ernst & Young in 1986 to honor entrepreneurs whose ingenuity and perseverance have created and sustained successful, growing business ventures.

This year’s honorees were selected from more than 150 nominations by a panel of independent judges. Now in its 26th year, the Entrepreneur of the Year program has expanded to recognize business leaders in more than 140 cities in more than 50 countries throughout the world. Regional award winners are eligible for consideration for the Ernst & Young National Entrepreneur of the Year program, which will be announced on Nov. 17, 2012.

Feeney was named president and CEO of Safelite AutoGlass®, the nation’s largest provider of vehicle glass repair and replacement services, in 2008 after dedicating 20 years at the company. Shortly after, the economy crashed. Yet he knew there was opportunity for the company to grow despite those challenging conditions. He set a high goal of doubling business within five years, which he did in 2011, reaching an all-time high of $1.1 billion in sales.

The automotive glass repair and replacement industry is highly fragmented and competitive industry with very little differentiation. Feeney’s vision to make Safelite® the natural choice involves 1) a cultural transformation to be more committed and supportive to employees, 2) developing a powerful brand famous for service and 3) creating an extra-ordinary customer experience.

Through the ongoing troubled economy, factors that affect Safelite’s business have also proved challenging: miles driven are down, new car sales are down, and the current winter weather season has not produced work – all hurting the automotive glass repair and replacement industry. Despite these issues, Safelite® had an outstanding 2011, meeting the company’s financial goals, increasing employee engagement scores, and increasing customer satisfaction rankings.

As a result, Safelite AutoGlass® is celebrating its 65th anniversary in 2012. Currently Safelite has nearly 10,000 employees and has a presence in all 50 states. In addition to offering mobile service, Safelite® has approximately 466 facilities to provide windshield repair or replacement as well as side glass and back glass replacement.

Under his direction, both he and the company have received many awards this year alone, including:

  • 2012 Stevie Gold Award for Sales & Customer Service (e-Commerce)
  • 2012 Stevie Silver Award for Sales & Customer Service (Customer Service Leader of the Year)
  • 2012 American Business Award Bronze for Customer Service Team of the Year
  • 2012 Ohio Cancer Research Associates Star Award for Philanthropy
  • 2012 Smart Leader Award
  • “Ernst & Young has honored outstanding entrepreneurs like this year’s winners for the past 26 years,” said Rich Mitchell, Ernst & Young LLP Entrepreneur Of The Year® Program Director for South Central Ohio & Kentucky Region. “These business leaders have accomplished so much and contributed a tremendous amount to the community.”

    “I thank Ernst & Young for this recognition, but the true winners are the people of Safelite® - the customer service representatives who answer our phones and the technicians who perform high-quality repairs and replacements,” Feeney said. “Together, we have taken Safelite® to a higher standard within our industry by focusing on innovation and the complete customer experience.”

    For additional information, please contact our Media Relations department.

Additional Press Releases

> Safelite Hires Fleet Director Mike Baessler
> Safelite Irvine Donates $1655 to Crime Survivors
> Safelite Contact Center Holds School Supply Drive
> Safelite Opens New Green Warehouse in Arizona
> Safelite Moves In to New San Francisco Store
> Safelite CEO Recognized for Civic Contributions
> Safelite Leaders Earn HR Excellence Awards
> Safelite Opens Fifth Houston Area Shop in Humble
> Safelite CEO Tom Feeney Named 2012 Smart Leader
> Safelite CEO Earns Regional Entrepreneur Award
> Safelite Boise Market Wins American Business Award
> Safelite AutoGlass Remodels Albuquerque Warehouse
> Safelite Senior VP Wins American Business Award
> Safelite Relocates to Larger Warehouse in Alaska
> Safelite Group Appoints VP of Legislative Affairs
> Safelite AutoGlass Hires Nebraska General Manager
> Safelite Launches Great American Road Trip Contest
> Safelite AutoGlass Relocates Charleston Shop
> Safelite Named as Finalist in 2012 Business Awards
> Safelite Staffing Up Chandler Contact Center
> Safelite Relocates Lafayette Shop to Larger Store
> Safelite Solutions Appoints Senior Vice President
> Safelite Launches iPhone and Android Apps
> Safelite AutoGlass Relocates Lehigh Valley Store
> Safelite Continues Growing Contact Centers
> Safelite AutoGlass Opens New Facility in Rosenberg
> Safelite Donates to Escondido Union High School
> Safelite Continues Southern California Expansion
> Safelite AutoGlass Expands Richmond Warehouse
> Safelite Donates $300,000 to Afrika Tikkun
> Safelite Opens Sixth St. Louis Area Shop
> Safelite AutoGlass Moves Salinas Store
> Safelite AutoGlass Moves Burlington Shop
> Safelite Begins National Windshield Recycling
> Belron Appoints Pete Pearson of Safelite Solutions
> Club Kids Gets Tech Upgrade through Safelite Grant
> Safelite Welcomes Biggest Loser Contestants
> Safelite AutoGlass® Relocates Dayton Store
> Safelite Opens San Fernando Valley Area Shop
> Windshield Tech Earns Most Customer Compliments
> Safelite Appoints Steve Miggo as Senior VP
> Safelite Earns Four Customer Service Awards
> Safelite AutoGlass Relocates Baton Rouge Warehouse
> Safelite AutoGlass Opens Store in North Houston
> Safelite AutoGlass Wins 2012 Gold Stevie Award
> Safelite Relocates to Larger Warehouse in Kansas
> Safelite Grows New York Metro Presence with Shop
> Safelite Responds to South Carolina Legislation
> Safelite AutoGlass Names National Champions
> Safelite AutoGlass® Wins Service Excellence Awards
> Safelite Receives Medical Mutual 2012 Pillar Award
> Safelite AutoGlass® Opens New Shop in Chattanooga
> Safelite Honored with 2011 Consumers Choice Award
> Safelite to Begin Replacing Wood Pallets for Steel
> Safelite Opens Store in Chicago Suburb Oak Lawn
> Safelite Hosts National Competition for Techs
> Safelite Earns Angie’s List Super Service Award
> Safelite Hires Customer Recovery Director
> Winston Salem Welcomes New Safelite AutoGlass Shop
> Safelite Foundation Awards Four $25,000 Grants
> Safelite Announces Fleet Contract with Ford
> Safelite Relocates Rapid City, S.D. Shop
> Safelite® Solutions Analyst Earns Industry Award
> Safelite Opens New Shop in Gulfport, Mississippi
> Safelite Wins Silver in Best in Biz Awards 2011
> Safelite AutoGlass® Expands Chicago Supercenter
> Safelite Continues Growing Columbus Contact Center
> Safelite AutoGlass® Opens Shop in Santa Maria, CA
> Safelite Shares Customer Delight Strategies
> Safelite AutoGlass Opens Shop in Camarillo, CA
> Safelite Relocates Fairless Hills, PA Store
> Safelite COO Joins Board of Habitat for Humanity
> Safelite Employees' Photos Chosen for Calendar
> Safelite AutoGlass® Relocates Shop in Durham, NC
> Safelite Executive Supports LifeCare Alliance
> Safelite AutoGlass Opens New Shop in Peoria, IL
> Safelite AutoGlass Opens New Shop in Beaverton, OR
> Safelite Named Among Columbus Best Places to Work
> Safelite Names Brad Brown Jackson General Manager
> Safelite Opens New Shop in Bradford, Penn.
> Safelite Aims to Raise $8,500 in Walk-For-Wishes®
> Safelite Raises $450,000 in Charity Golf Classic
> Safelite Featured on National Women's Show
> Safelite Opens Store in Chula Vista, California
> Safelite AutoGlass Expands Presence in Tampa
> Safelite Honored with 2011 Consumers' Choice Award
> Safelite Hires Cacchillo as VP, Service Delivery
> Safelite Makes Appearance at London Triathlon
> Safelite Launches Enhanced Windshield Repair Resin
> Safelite Names Joe Black General Manager in Austin
> Safelite AutoGlass Relocates Store in Reno, Nevada
> Safelite AutoGlass Opens Store in Beaumont, Texas
> Safelite Named Finalist for 2011 Call Center Award
> Safelite Rolls Out New Windshield Replacement Tool
> Safelite Recognizes National Safe Driving Month
> Safelite Hiring 300 in Chandler Contact Center
> Safelite Receives Dallas Consumers' Choice Award
> Safelite Opens Store in Sandy, Utah
> Safelite Recognized by CIO Magazine on CIO 100
> Safelite AutoGlass® Opens Store in Baytown, Texas
> Safelite Begins Meals-on-Wheels Delivery Route
> Safelite Joins NABC as a Diamond Level Member
> Safelite AutoGlass Relocates Victorville Store
> Safelite Group Successfully Expands Supply Chain
> Safelite Challenge Raises $250,000 for Charity
> Customers Can Now Schedule with Handheld Devices
> Top Ten Markets with Customer Service Rankings
> Safelite Gears Up For Maafrika Tikkun
> Safelite Relocates San Diego Store
> Safelite Relocates Springdale, AR Store
> Safelite Relocates Orange Co Store to Westminster
> Safelite® Honored with 2010 Consumers' Choice
> Safelite Wins Stevie® Award in 2011
> Safelite Raises $3000+ for Redlands High School
> Carson Grand Opening
> Redlands Grand Opening with Fundraiser
> Safelite Named Finalist for 2011 Stevie Awards
> Safelite Earns Coveted Award in 9 Cities
> Safelite AutoGlass Engages J.D. Power
> Safelite Expands Product Availability in Vestal
> Safelite Expands Availability in Kansas City
> Safelite Expands Product Availability in Penn.
> Safelite Expands Availability in Des Moines
> Safelite Expands Product Availability in Oneonta
> Safelite Expands Product Availability in Nashville
> Safelite Expands Product Availability in Memphis
> Safelite Employees Give Back to the Community
> Safelite Honors America Recycles Day on Nov 15
> Safelite Employees' Photos Selected for Calendar
> Safelite Opens New Store in Logan, Utah
> Safelite Moves to New Warehouse in Hampton Roads
> Safelite Earns Four of Top Ten Service Awards
> Safelite Celebrates One Million Glass Chip Repairs
> Braselton Grand Opening
> Team Safelite to Compete in London Triathlon
> Safelite Honored with 2010 American Business Award
> Safelite's Lanno Appointed to Board of Directors
> Jackson to Compete in Best of Belron®
> Safelite AutoGlass' Herron Appointed Trustee
> Safelite Named Finalist in American Business Award
> Safelite Announces Contact Center Opening
> Hundreds of Employees Participate in Triathlon
> Safelite Announces New Distribution Center
> Safelite Employee Earns International Recognition
> Belron US to Change Corp. Name to Safelite Group
> General Colin L. Powell Energizes Safelite Leaders
> Brad Wilmoth Wins 'Best Technician' Title
> Lynn Shockley Wins 'Best CSR' Title
> Safelite Donates to Haiti Relief Efforts
> Competition for Best Vehicle Glass Technician
> Safelite Among Nominees for Best Places to Work
> Safelite Creates its Own Star in New TV Campaign
> Safelite AutoGlass Parent Completes Acquisition
> Competitions Held to Determine Best Technician
> Chief Financial Officer Awarded Best of Best Honor
> Technician Selected as Face of TV Ad Campaign
> Safelite Employees Raise $37,000 for Charity
> Safelite Returns as Celebrity Pro-Am Title Sponsor
> Safelite Pledges Commitment to California Economy
> Safelite Opens Eco-Friendly Distribution Center
> Safelite a Finalist for Environmental Award
> Safelite Adds 300 Jobs to New Local Contact Center
> Safelite Equips Technicians with Mobile Technology
> Contact Centers Renew ISO Certification
> Belron US Completes the Acquisition of Cindy Rowe
> Charitable Pledges Soar as Employees Compete
> Safelite Nominated One of the Best Places To Work
> Technician Profile Email Provides Peace of Mind
> Safelite AutoGlass Adds to Senior Leadership Team
> Safelite Contribution Grants Local Child's Wish
> Windshield Plant Increases Output by 20,000 Units
> Belron US Promotes Three Key Leaders to Senior VP
> Belron US Announces Teams for London Triathlon
> Safelite Donates Record Amount to Operation FEED
> Belron US Finalizes Acquisition of Diamond Glass
> Belron US to Acquire Assets of Diamond Glass
> Belron US Names New CEO
> Florida Technician Competes Among World's Best
> Safelite AutoGlass Honored with Caring Award
> Safelite Leading Partner in NASCAR Angels Episode
> Belron US Technicians Commute to China for Repairs
> Safelite AutoGlass Enters Agreement with NASCAR
> Charitable Pledges Soar with Employee Competition
> Columbus to Host National Auto Glass Competition
> Columbus to Host National Auto Glass Competition 2
> Belron US Converts Brands in Western Markets
> Belron US Preps for More Training with New Leader
> Safelite Foundation Announces Grants for Quarter
> Belron US Announces Promotion of Harrison to COO
> Traffic-Stopping Mural Awaits Commuters
> Auto Glass Techs Compete for World's Best Title
> Manufacturing Facility Reaches Safety Milestone
> Belron US Completes 90 Point of Sale Conversions
> Safelite AutoGlass Tees Up to Support Central Ohio
> Belron US Employees go to London for Charity Race
> Safelite Sponsors Major Golf Event
> Belron US and Diamond Glass Settle Litigation
> Safelite Web Platform Receives Excellence Award
> Belron US announces field management assignments
> Belron and Safelite Group Finalize Acquisition
> Largest Automotive Glass Companies to Merge
> Largest automotive glass companies to merge (2)
> Largest automotive glass companies to merge (3)
> Belron Acquires Safelite - FAQ Page 1
> Belron Acquires Safelite - FAQ Page 2
> Belron Acquires Safelite - FAQ Page 3
> Belron Acquires Safelite - FAQ Page 4
> Safelite AutoGlass & PHH Arval Celebrate 10-Years
> Contact Center Reinstates ISO Certification
> Safelite Associate Earns Collision Industry Award
> Safelite Teams Receive Consumers' Choice Awards
> Safelite Reinforces Leadership Position at Expo
> Safelite Donates Windshields to Community Center
> Court Dismisses Bulk of Diamond Triumph's Lawsuit
> Sentinel Group Recognized as Top Glass Supplier
> Safelite Marks 10 years with Race for the Cure
> Dallas Safelite Team Receives Top Consumer Award
> Safelite Selected as Finalist for Corporate Caring
> Safelite Solutions Contact Centers ISO Certified
> Safelite Announces Senior Management Promotions
> Federal Court Dismisses Last Claims in IGA Lawsuit
> Safelite Group Announces Fuel Reduction Efforts
> Safelite Collects more than 65 Furniture Items
> Safelite Organizes Furniture Drive
> Safelite Helps Raise $50,000 for Columbus Youth
> Safelite Repair Leader Named to NWRA Board
> Safelite Receives AMA Award for Computer Marketing
> Safelite Supports Columbus Race for the Cure
> Safelite Group Supports New Ronald McDonald House
> Safelite Raises more than $125,000 for United Way
> Safelite Donates $10,000 to American Red Cross
> New Debuts
> Safelite Raises a Quarter of a Million Dollars
> Safelite Group Announces Senior Leadership Promotions

© 2003-2015, Safelite Group, Inc. | Privacy Policy | Terms of Use | Agents

Follow us on Facebook   Follow us on Twitter   @safelite